1. Acceptance of Terms

By accessing, purchasing from, or using any Velora Services, you confirm that:

• You are at least 18 years old (or the age of legal majority in your region).

• You have the legal capacity to enter into a binding agreement.

• You will use the Services in compliance with applicable laws.

2. Privacy & Data Protection

Your privacy is essential to us. Our products and systems are designed with confidentiality, discretion, and security at their core. By using our Services, you agree to our Privacy Policy, which explains how your data is collected, used, and protected.

3. Use of Services

You agree to use our Services responsibly and not to engage in prohibited activities, including but not limited to:

• Using the Services for unlawful, harmful, or abusive purposes.

• Reverse-engineering, copying, or modifying our products or technology.

• Disrupting or attempting unauthorized access to our systems or networks.

• Violating intellectual property rights or applicable laws.

4. Account Registration (If Applicable)

When creating or using an account, you agree to:

• Maintain the confidentiality of your login information.

• Provide accurate and up-to-date information.

• Accept responsibility for all activity associated with your account.

We reserve the right to suspend or terminate accounts as necessary.

5. Orders, Payments, and Billing

By placing an order with Velora, you confirm that:

• You are authorized to use the selected payment method.

• All transaction information is valid and accurate.

• Prices may change without notice, though changes will not affect completed purchases.

6. Shipping & Delivery

Delivery timelines are estimates and not guaranteed. Velora is not responsible for delays caused by carriers, customs, or external circumstances. All packages may be shipped in discreet packaging to ensure your privacy.

7. Returns, Refunds, and Warranty

For hygiene and safety reasons, intimate products cannot be returned once opened unless defective. If a product arrives damaged or defective, you may qualify for a repair, replacement, or refund depending on the situation. Please refer to our Return & Warranty Policy for more details.

8. Intellectual Property

All content, product designs, branding, and technology are owned or licensed by Velora and protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our materials.

• Use our trademarks without written permission.

• Create derivative works based on our designs or technology.

9. Prohibited Conduct

You agree not to use our Services to:

• Upload or transmit illegal, harmful, or abusive content.

• Harass, exploit, or harm others.

• Bypass or disable security features.

• Engage in fraudulent or deceptive activities.

10. Disclaimers

Our Services are provided “as is” and “as available.” We do not guarantee uninterrupted operation, error-free performance, or that the Services will meet your specific expectations. While we prioritize privacy and security, no system is completely immune to risk. All products are intended for personal use only.

11. Limitation of Liability

To the fullest extent permitted by law, Velora is not liable for:

• Indirect, incidental, or consequential damages.

• Loss of data or unauthorized access caused by external parties.

• Any damages arising from misuse or improper handling of our products.

Our total liability is limited to the amount paid for the affected product or service.

12. Changes to Terms

Velora may update these Terms periodically. Significant updates will be posted with an updated effective date. Continued use of our Services indicates acceptance of the revised Terms.